Troubleshooting itsme login issues

Having trouble logging in or signing up with itsme? This guide covers common issues and how to fix them.

The itsme app doesn't redirect back to Curvo (iPhone)

After you confirm your identity in itsme, you should automatically return to the Curvo app. If this isn't happening, try the following:

1. Make sure Safari is your default browser. Go to Settings > Safari and check that it's set as default.
2. Turn off private browsing mode if you have it enabled.
3. Clear Safari's browsing data. Go to Settings > Safari > Clear History and Website Data and select "All history".
4. Try logging in again.

Still stuck?

If these steps didn't help, or you're experiencing a different issue with itsme, get in touch at help@curvo.eu. We're happy to help you sort it out.

Updated on: 02/12/2025